About Rishi khanal
About me
To be part of the Housekeeping Department having 6 years of experience where I can
contribute to its success in an attentive, friendly, efficient, and courteous manner and provide all
guests with quality service while efficiently managing expenses and maximizing service level.
Education
- 2005 - 2007
Experience
-
2017 - 2020
The Palace Hotel, Down Town Dubai
Housekeeping Supervisor
Implement strategies as necessary to ensure that the facility is operated with consistency
with Hotel standards and Policies.
To supervise work assigned fairly to Floor Supervisor, Maids, Public Area Cleaners, and
linen room to ensure optimum cover.
● To ensure that all the staff is in proper Uniform and well-groomed and clean.
● To liaise with the Head Housekeeper (Duty Manager where appropriate) in matters
affecting discipline and grievances of staff.
● To supervise the training of all staff in the department.
● Prepare staff duty roaster and time sheets and organize shifts to ensure appropriate
staffing levels at all times.
● To pass on departmental information to evening maids should the need arise.
● To Undertake other such supervisory duties, which the Head Housekeeper may allocate
from time to time.
● To check daily that all public areas including restaurants and offices have been cleaned
to standards laid down by the hotel, and to keep the report back up to date.
● To ensure that adequate Linen, materials, and guest supply are held on the floor.
● To ensure that all housekeeping cleaning equipment is maintained and in good working
order. -
2011 - 2012
Armani Hotel Dubai
Housekeeping Room Attendant
Greeting guests and responding to queries.
● Changing bed linen and making the bed.
● Replacing used towels and other bathroom amenities, such as shampoo and soap
● Sweeping and mopping floors
● Vacuuming carpets.
● Dusting and polishing furniture.
● Emptying trash containers and ashtrays.
● Restocking beverages and food items in the minibar.
● Cleaning public areas, such as corridors.
● Reporting any technical issues and maintenance needs.
● Updating the status of guest rooms on the assignment sheet.
● Returning and restocking cleaning cart at shift end -
2008 - 2010
Burj Al Arab Hotel Dubai UAE
Housekeeping Room Attendant
To report for duty punctually wearing the correct uniform and the name badge at all times.
To maintain courteous and professional service and hygiene at all times.
To ensure clean lines and orderliness is maintained in assigned areas.
To check all facilities such as furniture Fixtures and report any damage or missing Item to the Team Leader and the coordinator.
To ensure assigned floors including the corridors, back of the house area, stairways, and service pantries are kept safe and in clean condition at all times.
To report any unusual incident, an unauthorized person is duties and sick or Behavior of guest to the Team Leader and coordinator.
Ensure all lost and found items are handed over to the housekeeping coordinator\’s office immediately.
All equipment and trolley were kept clean and tidy at all times.
Follow the standard operating procedures.
Ensure customer satisfaction through prompt service.
Cleaning and arranging room as per Hotel standard.
Able to work a flexible schedule, including weekends and holidays.
Honors & awards
-
2011
Employee of the month{Armani Hotel]
Award for outstanding performance, initiative, hard work, and sense of responsibility, .
-
2009
Employee of the month[Burj Al Arab Hotel]
Award for outstanding performance, initiative, hard work, and sense of responsibility, success in providing quality service to the guest.